Legal notice

Welcome to Luxsole. This Legal Notice applies to the website https://www.luxsole.shop, including its pages, content, products, and services made available through the site.

By accessing or using our website, you acknowledge the information contained in this notice and agree to use the website in accordance with applicable laws and our published policies.

1. Business Information

Business Name: Luxsole
Business Address: 6223 Slide Rd, Lubbock, TX 79414, United States
Email: support@luxsole.shop
Phone: +1 (469) 871-0911
Website: https://www.luxsole.shop

Luxsole operates an online retail business offering shoes and related products.

2. Website Content

We make reasonable efforts to keep the information on our website accurate and up to date. Product descriptions, photographs, prices, availability, shipping information, and other content are provided for general shopping purposes.

Despite these efforts, occasional typographical, pricing, inventory, or other errors may occur. We reserve the right to correct such errors and to update or change website information when necessary.

Product images are intended to provide a general representation of the products. The actual appearance of a product may vary slightly depending on lighting, photography, and the display settings of your device.

3. Product Availability and Pricing

Product availability may change without notice. A product displayed on the website is not necessarily guaranteed to remain available until an order has been accepted and processed.

Prices shown on the website may be changed at any time. If an obvious pricing or listing error occurs, Luxsole reserves the right to correct the error and, where appropriate, cancel an affected order and issue a refund to the original payment method.

4. Orders and Payments

Customers are responsible for providing accurate information when placing an order.

Luxsole accepts payment through:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Diners Club

  • Discover

  • Apple Pay

  • Google Pay

  • PayPal Wallet

An order may be reviewed or declined where necessary, including in cases involving suspected fraudulent activity, incorrect information, product availability issues, or other circumstances that prevent us from properly fulfilling the order.

5. Shipping Information

Orders are generally processed within 1–3 business days.

Our order cut-off time is 5:00 PM based on the local time at our business address in Lubbock, Texas. Orders received after that time may be processed on the following business day.

Standard shipping is free on all products. The estimated standard delivery period is 5–11 business days after processing.

Tracking information is available for shipments, and a tracking number will be provided when it becomes available.

Delivery estimates are not guaranteed dates. Delays may occur because of carrier operations, weather, holidays, incorrect address information, or other circumstances outside our reasonable control.

6. Returns and Refunds

Eligible purchases may be returned within 30 days of receipt.

Returned products must be unused and in their original condition. Customers are responsible for return shipping costs.

Once an eligible return is received and approved, the refund will be sent to the original payment method used for the purchase.

Please allow 5–10 business days for the refund to be processed after approval. Your financial institution or payment provider may require additional time before the refunded amount appears in your account.

Customers should contact support@luxsole.shop before returning an item so that the appropriate return instructions can be provided.

7. Intellectual Property

Unless otherwise stated, the materials appearing on the Luxsole website, including text, photographs, graphics, logos, product descriptions, page designs, and other original content, are owned by Luxsole or used with permission.

These materials may not be copied, reproduced, modified, distributed, republished, or commercially used without prior written authorization, except where such use is permitted by applicable law.

8. Third-Party Services

Luxsole may use third-party companies to support website operations, payment processing, shipping, analytics, and other services.

Links or references to third-party websites may also appear on our website. Those third parties operate independently and may maintain their own terms and privacy practices.

Luxsole does not control and is not responsible for the content, availability, or policies of third-party websites or services.

9. Website Availability

We make reasonable efforts to keep the website operating properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.

Access may occasionally be limited or unavailable because of maintenance, technical issues, security measures, service interruptions, or other circumstances beyond our reasonable control.

10. Limitation of Responsibility

Information on this website is provided for general informational and shopping purposes. To the extent permitted by applicable law, Luxsole does not guarantee that every piece of website content will always be complete, current, or free of errors.

Nothing in this Legal Notice is intended to exclude or restrict any consumer protection rights or other rights that cannot legally be excluded or limited.

11. User Responsibility

When using our website, you are responsible for complying with applicable laws and for providing truthful and accurate information.

You must not use the website for fraudulent, unlawful, abusive, or unauthorized purposes or attempt to interfere with the website's operation or security.

12. Governing Law

This Legal Notice and matters relating to your use of the Luxsole website are intended to be governed by the applicable laws of the State of Texas and the United States, except where applicable law requires otherwise.

Any rights or remedies available to consumers under mandatory applicable law remain unaffected.

13. Changes to This Legal Notice

Luxsole may revise this Legal Notice from time to time to reflect changes in our business, website, services, or applicable legal requirements.

When changes are made, the Last Updated date at the top of this page will be revised. We encourage visitors to review this page periodically.

14. Contact Information

For questions, concerns, legal notices, or other matters relating to the Luxsole website, please contact us:

Luxsole
6223 Slide Rd
Lubbock, TX 79414
United States

Email: support@luxsole.shop
Phone: +1 (469) 871-0911
Website: https://www.luxsole.shop